Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. 69 Dom Mall will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 day after the confirmation.

Please return your purchase to the following address:
69 Dom Mall
Peneng, Malaysia


Please contact us at sixtyninedom@gmail.com or 010-212 3500 if you have any questions or doubts.